Prohibited & Restricted Item Policy

1.0 Introduction

Before product listing on the selling platform, it is Seller’s responsibility to ensure that their item complies with all laws and is allowed to be listed for sale in accordance with Prohibited & Restricted Item Policy.

Should you have any queries or concerns in relation to this Prohibited & Restricted Item Policy, kindly contact us at [email protected]

2.0 Violation

Violations of this Prohibited and Restricted Items Policy may subject the Seller to a range of adverse actions, including but not limited to any or all of the following:
  • Listing deletion
  • Account suspension and termination
  • Legal actions

3.0 Prohibited Items

Banned Items

  • Firearms, Weapons, or Ammunitions
  • Drugs, Drug equipment & Drug test prevention aids, Narcotics or Steroids
  • Fireworks & Hazardous Materials
  • Miracle Cures
  • Forex & Currencies
  • Pornographies, Adult Contents, Escort Services & Sexually Oriented Materials or Services
  • Counterfeits & Replica Goods
  • Items or Downloads that Infringe or Violate Copyright, Trademark, Right of publicity or privacy or any other proprietary right under the laws of any jurisdiction and File sharing services
  • Tobaccos and Alcohols
  • Pyramid or Ponzi schemes, Matrix Programs & Other “GET RICH QUICK” Schemes and Investment Schemes
  • Telemarketing
  • Time sharing
  • Gold Bars
  • Items that promote hate, racism, religious persecution, and offensive content
  • Items encouraging illegal activitity
  • Human remains and body parts
  • Unlicensed Multi-level marketing
  • Stolen goods including digital and virtual goods
  • Obscene items
  • Associated with purchase of annuities or lottery contracts, lay-away systems, off-shore banking or transactions to finance or refinance debts funded by a credit card
  • Payment aggregators
  • Associated with the sale of traveller’s checks or money orders
  • Check cashing businesses
  • Provide certain credit repair or debt settlement services, credit transactions or insurance activities
  • Involve the sales of products or services identified by government agencies to have a high likelihood of being fraudulent
  • Gambling, gaming and/or any other activity with an entry fee and a prize, including, but not limited to casino games, sports betting, horse or greyhound racing, lottery tickets, other ventures that facilitate gambling, games of skill (whether or not it is legally defined as a lottery) ad sweepstakes
  • Direct-marketing-subscriptions
  • Involve rebate-based and up-selling businesses
  • Bidding, gambling, binary
  • Card Sharing

4.0 Restricted Items

  • Pharmaceutical products
  • Licensed Multi-level marketing
  • Buyers Club/ Membership clubs

5.0 Supporting Documents

For health and beauty products, we required your end to provide us with KKM letter / certificate from MDA (Medical Device Authority) from MOH or any relevant certification.

For optical & eyewear, we will required your side to provide us with certification from MDA (Medical Device Authority) & also optometrist certification.

For travel package related, we will need your side to provide us travel agency license.

6.0 Updates

We may be required to revise and/or modify this Prohibited & Restricted Item Policy from time to time and the updated version shall apply and supersede any and all previous versions. By continuing to use’s Products and Services after the communication of such revision and/or modification, you are accepting and consenting to such revision and/or modification. Please check our website and/or our Announcement site for information on our most up-to-date practices.


Last updated on 20 October 2020

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